nativeunearthed.co.uk and nativeunearthed.com is a site operated by Butterbee’s LTD which is registered in England and Wales. Our company registration number is 08960716

General Terms and Conditions
Welcome to the nativeunearthed.co.uk website terms and conditions. It is imperative that you read through the terms and conditions before placing your order. By using the website/placing an order, you agree to be contractually bound by the terms and conditions contained here within. Please ensure you read the section regarding our privacy policy as it contains important information about how we handle your personal information.

Should you require clarification in regards to any of the terms and conditions displayed on the website, please contact support@nativeunearthed.co.uk before placing your order.

Use of our products and services
Use of our site is not meant to serve as a substitute for professional medical advice: This Sites is solely an online stores = for specialty beauty products. Please consult with your own physician or health care practitioner regarding the use of any goods, products or information received from our site before using or relying on them. Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition. Native Unearthed does not give or intend to give any answers to medical related questions and these Sites do not replace any medical professional or medical resource. Native Unearthed does not represent itself as a physician nor is this implied

Placing an order
Upon placing an order, you will receive an acknowledgement email to confirm receipt of your order. The acknowledgment of receipt does not infer that your order has been accepted. All orders are subject to acceptance by Native Unearthed LTD. If we approve of your order, you will subsequently receive an email confirming that your order has been accepted and dispatched. There is no legal contract in place until you receive confirmation that your order has been dispatched. Only the product listed as ‘dispatched’ in the email will be included in the contract.

We expect our customers to pay for their goods in the process of placing their order. If payment is not received/declined, the contents of the order will not be shipped.

Please note, the prices displayed for the products are inclusive of tax but exclusive of delivery costs. All relevant delivery costs, if applicable, will clearly be displayed before completing the order process.

You should receive your order within 3-5 days of your order being dispatched. If you do not receive your order within this period, please contact support@nativeunearthed.co.uk . Please note, orders may take longer to arrive during busy periods/bank holidays.

International orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. When ordering from www.nativeunderthed.com, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. Customs policies vary widely from country to country, so please contact your local customs office for more information before placing an order

We hope that you like our goods, however, in the event that you wish to return your product to us, we expect you to exercise reasonable care in the handling of the product(s). Unless the product is otherwise covered by a warranty or guarantee, your products should be returned to us in their original condition. If you fail to take reasonable care of the products before returning them to us, they will not be accepted. We will not refund products where the product has been used or the packaging has been damaged. Our returns policy does not affect your statutory rights in respect of defective products. If you change your mind about a product, you will be able to return the products by post, in their original condition within 28 days from the day of receipt. The products are your responsibility until they are safely returned to us. We suggest you keep proof of postage to us and take out insurance on your product(s) with the relevant posting service to prevent monetary loss. When we receive your product, we will notify you and subject to inspection, we will subsequently give you a full refund for the value of your goods. No specific products are excluded from being returned within accordance with this returns policy, unless otherwise stated.

We will not refund postage costs.

Events outside of our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control including acts of God, fires, floods, severe weather, explosions, war, acts of terrorism and acts of local or central Government or other competent authorities. This does not affect your statutory rights.

Complaints Policy
At Native Unearthed, we are happy to hear your feedback. If you have any feedback or complaints, please contact us using our contact from on our contact us page.

Entire Agreement
The terms and conditions within this document cover the entire agreement in relation to the contact governing the supply of our goods.

We reserve the right to vary our terms and conditions. You will be subject to the terms and conditions present on the website at the time you place your order.

Law and Jurisdiction
This website, any content contained herein and any contract brought into being as a result of use of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales

Terms of Website Use
What does ‘terms of use’ mean?
This section tells you about the terms and conditions (Terms of Use) on which you may use our website www.nativeunearthed.co.uk (our site), whether as a guest or a registered user. Please read these Terms of Use carefully before you start to use our site. By using our site, you indicate that you accept these Terms of Use and that you agree to abide by them.

Your Personal Information
When ordering products from our website, you may be asked to complete a registration process. This registration process is in place to make your shopping experience as convenient as possible. You should not impersonate any other person or provide us with false information. If you do so, we reserve the right to cancel your order/ and or remove your account from nativeunearthed.co.uk. There may be additional services available on our website that requires you to register, such as our email subscription service. All information we process will be in accordance with our privacy policy.

Password and account security
You are responsible for maintaining the confidentiality of your log in details. Should you have any concerns or suspect that your account details have been misused, please contact customer services immediately at support@nativeunearthed.co.uk .

Third party services
We may from time to time make available through our site certain services provided by third parties. To gain access to these services, you must register with these third parties and deal with them directly. We have no control over the content of those third party sites or the performance of their services. Accordingly, you use their services at your own risk and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

We exclude all liability (whether arising in contract, negligence or otherwise) for any loss or damage that you or a third may party may incur in connection with our site, any website linked to it any materials posted on it. This does not affect our liability for products which you may purchase through our site.

Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you may commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site
You may link to our homepage, provided you do so in a way which is fair and legal. If you decide to link yourself to our site, you must not imply that we are in a partnership if none exists. Your website in itself must comply with all applicable local, national and international laws, regulation and good industry practice.

We reserve the right to vary our terms and conditions. These terms and conditions were last updated on the 23/03/15.

If any of these Terms of Use is held to be invalid, the remaining terms and conditions shall continue to be valid to the fullest extent permitted by law.

Privacy Policy
Our Native Unearthed privacy policy discloses all the ways in which we gather and use personal information we collect from you.

At Native Unearthed we take privacy very seriously and we take all steps to ensure your information remains confidential and secure.

What type of information do we collect?

When you register with us, subscribe or enter a competition, we may require you to enter personal details such as your name, address, date of birth etc.

What do we use your information for?

We use your information for the following purposes:

  • To serve website content to you.
  • To handle orders, deliver products and process payments and refunds.
  • To communicate with you about your orders.
  • To update our records and generally maintain your account with us.
  • If you contact us, we may keep a record of that correspondence and your contact details.
  • For our statistical or survey purposes to improve this website and its services to you.
  • To prevent or detect fraud or abuses of our site and enable third parties to carry out technical, logistical or other functions on our behalf.
  • If you consent, to notify you of products or special offers that may be of interest to you.
  • To enter you in any competition, promotion or prize draw and for the purposes explained in the terms and conditions applicable to the competition, promotion or prize draw.
  • To help us develop and improve it further.
  • Recognise you when you return to our site.